Wayfinding for Airports

Synect’s Wayfinding solution is a smart, multilingual system designed to guide passengers seamlessly through the airport, from curbside to gates and back. It leverages dynamic content and responsive design to adapt to real-time changes in the airport environment.

The system can be deployed across the entire airport, including TSA and CBP areas, to reduce passenger anxiety by providing clear, visual directions. It automatically updates and our multilingual wayfinding solution automatically translates information based on the flight’s country of origin, ensuring all travelers, both domestic and international, can easily navigate the airport.

Key features include smart wayfinding, which updates automatically based on custom business rules, and multilingual messaging that translates wayfinding information in real-time. The responsive design ensures that content adjusts dynamically based on current airport conditions, such as active airlines and changing schedules.

The solution uses intuitive, visual messaging with easily understood pictograms and motion, making navigation straightforward for all passengers. Unified management allows for the control of all digital displays from a single system, ensuring consistency and quick updates across the airport.

Benefits include an enhanced passenger experience by providing clear guidance and reducing anxiety, improved operational efficiency through automation, flexibility to adapt to changes with minimal disruption, improved safety with real-time critical information updates, and consistent branding across the airport.